This page is updated regularly with the latest service alerts from our carriers.
All services to and from Ukraine and Belarus are currently suspended until further notice due to Russia's invasion of Ukraine.
UPS and FedEx have also halted service to and from Russia. DHL has suspended service to Russia, but not from it.
Please Note: any international shipments received by the carrier without a proper customs invoice or packing list may be returned to the sender at their expense. This applies to shipments between the UK and EU.
The return fee from depot for TNT shipments is $15. TNT will not hold the shipment while the paperwork is being corrected.
Last updated: Wednesday 19th September 2024.
From Thursday 22nd to Sunday 27th, some roads in Central London, East London and Essex will be closed for the cycling festival.
Deliveries that can't be made on Friday will be re-attempted on Tuesday 26th after the bank holiday.
Last updated: Friday 6th July 2024.
DHL Express automatically applies Postponed VAT Accounting (PVA) for all UK Imports, which applies to our EURTO Express and EURTO Economy import services.
Please check this page for the latest service adjustments for all countries.
| Country | Service restriction / info |
|---|---|
| Afghanistan | Service suspended until further notice. |
| Belarus | Service to and from Belarus suspended until further notice due to the invasion of Ukraine. |
| Russia | Service to Russia suspended until further notice due to the invasion of Ukraine. |
| Ukraine | Service to and from Ukraine suspended until further notice due to Russia's invasion of the country. |
Last updated: Friday 14th June 2024.
No recent updates.
Last updated: Friday 19th October 2024.
Please see the FedEx service alerts page for the latest update from FedEx.
All FedEx updates for shipments from the UK also apply to EURTO International (Depot). For updates for EURTO International (US Export), please refer to FedEx's US service page.
FedEx and TNT will be imposing a 500kg per shipment weight restriction on Express/Priority services sent within Europe from 8th August 2022 until further notice. Economy services remain unaffected.
Service restrictions for specific countries as below:
| Destination | Service | Service restriction / info |
|---|---|---|
| Belarus | All FedEx services | All services to and from Belarus have been suspended until further notice following Russia's invasion of Ukraine. Shipments in transit will be temporarily stored in the network. |
| Russia | All FedEx services | All services to and from Russia have been suspended until further notice following Russia's invasion of the country. Shipments in transit will be temporarily stored in the network. |
| Ukraine | All FedEx & TNT services | All services to and from Ukraine have been suspended until further notice following Russia's invasion of the country. Shipments in transit will be temporarily stored in the network. |
Last updated: Friday 23rd August 2024
There may be delays for services to the following destinations:
| Country | Service restriction / info |
|---|---|
| Australia | Check out Aus Post service updates. |
| Canada | Check out Canada Post service updates. |
| France | Mont Blanc Tunnel is closed for 15 weeks from September 3rd to December 19th 2024, which may cause some traffic interruptions. |
Last updated: Tuesday 16th June 2024.
Please check out UPS Service Alerts.
Specific regions with suspended or restricted service are listed as below:
| Country | Service suspension |
|---|---|
| Belarus | UPS has suspended shipments to and from Belarus as a result of the invasion of Ukraine. |
| Russia | UPS has suspended shipments to and from Russia as a result of the invasion of Ukraine. |
| Ukraine | UPS has suspended all services to and from Ukraine following Russia's invasion of the country. Packages in transit will be temporarily stored in the network. UPS will re-establish service as soon as it is practical and safe. |
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